Relocating to Europe from the UK can be stressful, even for the best of planners. Although it’s exciting to make a fresh start in another country, relocation can be notoriously messy and uncomfortable.
Fortunately, international removal can get much smoother and stress-free with the professional aid of a removal company like Bubblevan. Picking the right relocation company is vital to move your house safely and on time. That’s why we gathered this list of 5 top surprises movers face due to miscommunication with their removal company and how to avoid them. Let’s dive in!
1. Lateness
More often than not, your goods take longer to arrive at your new house than usual. For example, it might take longer to load the van, there might be traffic, or your removal home company is unaware of the local journey. Other times, relocation companies mix up the deadlines or delay due to other jobs.
To avoid lateness, make sure you communicate your deadlines clearly, preferably with a formal email. If you know additional information like directions or local traffic, share them with your removal company. Furthermore, be sure to provide your contact information for easier reach outs in case of emergency. Finally, if things go wrong despite your efforts and the team arrives late, mind the clock and be sure you’re paying for the time removers were there.
2. Breakage of goods or missing items
We can’t highlight enough the importance of hiring the right professionals to help with your international removal. Not only do they need to be on time, but also be respectful with your goods and ensure that everything arrives in your new home in one piece. Missing goods are common, especially when a removal company is unreliable or has multiple legs to your international journey.
To prevent broken goods, always invest in insurance, especially for delicate items. In addition, label your boxes and write your contact information on them. Lastly, be sure to pack everything with care; ask your removal company to provide the necessary packaging materials such as bubble wrap or protective covers.
3. Wrong insurance
Although it might be tempting to cut out expenses by opting out of insurance for your goods, the price you’ll be paying in case of loss or damage will be higher. Removal companies have their own level of liability, which will most likely cover auto reliability, workers compensation in case of accident and cargo coverage.
So be sure to calculate the value of your goods, check what risks are covered by the removal company’s insurance and take extra insurance to cover the risk you’ll take. To avoid miscommunication and surprises, study the company’s documentation carefully.
4. Late minimum cancellation
Even in the most careful plannings, there are still factors out of your control. If something unexpected happens and you need to cancel the removal, you must know beforehand what is considered a late cancellation for the removal home company. For example, a late cancellation might be not calling the company to cancel within 72 hours before the move. Be sure to check what cancellation fees might apply in case of late cancellations to avoid surprises.
5. Additional charges
There’s nothing worse than having your removal budget planned out, and suddenly you get a notice for additional charges. The number one reason for extras is miscommunication with the removal home company. If you left the team hanging around without all the necessary information or haven’t clarified all possible moving aspects, you’d likely be paying the extra fees.
So make sure you brief your workers correctly, be clear about what you want and set the expectations early. Additional charges usually revolve around packing and packing materials or disassembling and reassembling items. Plan ahead and get informed on how much do extra services cost.
Plan your move with Bubblevan
An international removal doesn’t have to be chaotic. Our main tip for avoiding surprises is to pick the right removal company with experience and excellent reviews. At Bubblevan, we take your removal very seriously. We have an excellent reputation in international relocations, and we start by listening to your needs before devising a strategy. Read what customers say about us and book an introductory call today!